Return & Refund Policy

At VINTORA, customer satisfaction is important to us.

We offer a 15-day money-back guarantee for items that arrive damaged, defective, or not as described.

To request a return or refund, please contact us within 15 days of delivery with:
- Your order number
- Clear photos or videos of the issue

Once approved, refunds will be processed within 5–10 business days.

Please note:
- Items must not be intentionally damaged or heavily used
- Shipping delays caused by carriers are not eligible for refunds

If you have any questions, contact us at: support.vintoraclean@gmail.com